We’re a global team of more than 900 retail strategists, researchers, designers, engineers, manufacturing experts, logistics orchestrators, technology specialists and program managers who help brands and retailers to reinvent their retail presence.

We grow sales by uncovering insights and translating them into experiences, environments, categories and displays that make the connection between products, people and retail space. We reduce costs by managing the complexity of large and increasingly global retail executions. And our proprietary suite of store ready solutions meet operational challenges all over the world.

Research
Strategy / Design
Prototyping
Manufacturing
Logistics
Installation
Activation
Shelf Management
storereadysolutions.com
Beverage Solutions
ecotracglides.com
Retail Technology
rtcprofitnet.com
Loss Prevention
rtcprofitguard.com

We work with marketing, design, research, sales, operations, procurement and business management professionals who value relationships based on clarity, transparency and accountability.

clients

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services

Shopper Research
Strategy Development
Design Development
Prototyping & Testing
Value Engineering
Production Planning
Global Manufacturing
Shipping & Warehousing
Installation & Maintenance
Program Management
adidas
Autozone
Advance Auto
Ahold
Albertson's
Coca-Cola
Cole Haan
Columbia Sportswear
Dairy Management
Danco
Danone
Diageo
Docker's
Dollar General
Family Dollar
FedEx
Gillette
GSK
Heb
Honeywell/Fram
Kimberly-Clark
Kraft
Kroger
Levi's
Meijer
Motorola
Nestle
Nike
Phase Eight
Philip Morris
Polar
Procter & Gamble
Rockport
Samsung
Sears
Siemen’s
Smucker's
Spyder
UGG Australia
Ulta
VF Corp
Walgreens
Walmart

RTC USA World HQ

2800 Golf Road
Rolling Meadows, IL 60008
USA
+1 847 640 2400

Offices:

  • Rolling Meadows, IL
  • Romeoville, IL
  • Bentonville, AR
  • Beaverton, OR

Contact:

Gary Cohen
gcohen@rtc.com

RTC Europe HQ

Castle Road
Sittingbourne
Kent ME10 3RN
UK
+44 1795 412 795

Offices:

  • Sittingbourne, UK
  • Moscow, Russia
  • Prague, Czech Republic

Contact:

Mark Jerram
mjerram@rtc.com

RTC Latin America HQ

701 Waterford Way
Suite 410
Miami, FL 33126
USA
+1 305 537 1800

Offices:

  • San José, Costa Rica
  • Lima, Peru
  • Mexico City, Mexico
  • Sao Paulo, Brazil

Contact:

Franko Galjuf
fgaljuf@rtc.com

RTC Asia HQ

1102 -1103 Ascendas Plaza
333 Tian Yao Qiao Road
Xu Hui District
Shanghai
China 200030
T: +86 21 6197 6197
F: +86 21 6197 6100

Offices:

  • Hong Kong
  • Shanghai, China
  • Dongguan, China

Contact:

Keith Fleet
kfleet@rtc.com

Miami FL USA Controller - Latin America
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: The Controller-Latin America will have constant coordination with accountants in all Latin American operations, while ensuring the correct use of Accounting Guidance and Principles, as well as corporate accounting policies and procedures. Responsibilities include, but are not limited to: ·Ensure that policies to safeguard assets are in place and are being flowed. ·Ensure that all balance sheet accounts are reconciled on a monthly basis and that inventory cycle counts and reviews are taken periodically according to company policy. ·Produce accurate and timely financials statements in accordance with GAAP. Success will be determined by the amount and level of audit adjustments by Grant Thornton. ·RTC LA: book keeping, invoicing, issuing purchase orders, and issuing quotes. ·Reviewing monthly financial statements of Mexico, Costa Rica, Peru and Brazil. ·Consolidation of monthly regional financial statements and preparation of reports ensuring the correct use of Accounting Guidance and Principles. ·Preparing in the bank system, the information for international wire transfers. ·Supplying information to external audits. ·Filing of accounting reports. ·Preparing/assisting with information requested by RTC US including financial report for clients. ·Ensure accounting payables are paid in a timely manner. ·Ensure that all reasonable discounts are taken on accounts payable. ·Ensure that accounts receivable are collected promptly. ·Ensure the inventories book records are correct. ·Ensure that periodic bank reconciliations are completed. ·Ensure that required debt payments are made on a timely basis. ·Ensure that the internal controls are being respected (investments, expenses and related policies). ·Maintain the chart of accounts. ·Responsible for performing Internal Financial Audits to regional operations. ·Approve daily local operations (checks, transfers, etc.). ·Review and issue RTC LA official documents (POs, invoices, etc.). ·Executions of payments for RTC LA.
Experience: ·At least 5 years of relevant experience. ·Fluent in both English and Spanish; Portuguese also preferred. ·Excellent interpersonal skills. ·Analytical and fast learner. ·Effective verbal, written and listening communication skills.
Education: Bachelor’s degree in Accounting.

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Rolling Meadows IL USA Internal Auditor/Senior Financial Analyst
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: This is a great opportunity for a hands-on Internal Auditor/Financial Analyst to work as a dedicated resource and partner within a business unit. This role will perform financial, statistical and operational analysis and support management to drive financial performance. There are broad financial responsibilities, with specialized focus on the clients within this business unit. Some of the duties will include: - provide decision support as subject matter expert on financial matters - lead and foster ongoing process improvements related to metrics, forecasting, and annual business plan processes - prepare complex financial reports, compiling and interpreting the data for the purpose of making recommendations and driving decisions - monitor inventory purchases and usage, establish and maintain inventory obsolescence reports - create and maintain product standard costs, period closing process in ERP system related to production and inventory activity
Experience: - At least 5 years of related experience, preferably prior financial analyst supporting a business unit - Must be analytical and detail-oriented, able to make decisions, solve problems and respond to inquiries with limited supervision - Must be proficient in Excel, Report Writing and ERP systems. - Must possess strong oral and written communication skills
Education: Bachelor’s Degree in Accounting or Finance required.

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Industrial Design Intern (Full-Time during Summer 2014)
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: The Design Intern would be involved in a wide variety of projects, often more than one at a time, and be expected to sit in and participate in internal as well as client meetings. This individual would need to be self-motivated and able to manage time and projects appropriately. Daily activities would include, but are not limited to, the following: concept sketching, brainstorms, store visits, basic engineering, rendering, CAD modeling, foam core mockups, creation of presentation materials, project research, and presentation of concepts. This is a paid internship Interested candidates may submit their resume and portfolio to apply@rtc.com.
Experience: Must be proficient in latest versions of Solidworks and the Adobe Suite, as well as have strong sketching capabilities. Knowledge of 3DS Max or AutoCAD is a plus.
Education: The ideal candidate would be currently pursuing a degree in Industrial Design and be proficient in the latest versions of Solidworks and the Adobe Creative Suite. Knowledge of 3DS Max, SketchUp, or AutoCad is a plus.

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Design Engineer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes. Other duties include: - Prepare detailed drawings, assembly drawings, project specifications and bills of material. - Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors. - Statistical process control including assisting with quality control plans and function and validation testing. - Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction. - Create BOMs and part number assignment per manufacturing processes required. - Provide necessary technical documents for recording, filing and distribution.
Experience: Minimum 5 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus.
Education: Degree in Mechanical Engineering or equivalent experience.

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Senior Design Engineer
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Senior Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes. Other duties include: - Assist as a mentor and project leader to Associate Design Engineers. - Run multiple large scale projects autonomously. - Prepare detailed drawings, assembly drawings, project specifications and bills of material. - Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors. - Statistical process control including assisting with quality control plans and function and validation testing. - Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction. - Create BOMs and part number assignment per manufacturing processes required. - Provide necessary technical documents for recording, filing and distribution.
Experience: Minimum 10 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus.
Education: Degree in Mechanical Engineering or equivalent experience.

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Director of Marketing
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: The Director of Marketing will be accountable for developing, driving and executing major marketing initiatives at RTC. Responsibilities include marketing communications, navigating the agency landscape, new product campaigns, strategic planning and budget management. Will work closely with RTC global leaders to develop effective marketing campaigns. Will support the marketing efforts of North America and our global regions, in coordination with the commercial teams in those regions. Reviews and develops a variety of materials relating to marketing strategy, marketing communication, market research, storytelling and new product launches. The Director will create innovative ideas that bridge web, creative, and digital media and communication to provide solutions that are based on client and consumer insight and in alignment with overall sales and business development strategies. Under the direction of Global Product Services the Marketing Director will be accountable for: - Leading the development and positioning of an integrated brand strategy, including market research, new product launches, and communication for business groups, and in coordination with regional commercial teams. - Defining, articulating, and executing an integrated marketing program for RTC’s brand including: advertising, branding, promotions, PR, retail programs, digital marketing, merchandising, media initiatives and RTC’s website. - Managing successful relationships with internal departments and external partners (Clients, Agencies, Media Co.). - Creating a high performance marketing focus by influencing and mentoring a cross organizational team of Design, Account Management and Product Development functions. - Developing and implementing, in conjunction with sales, effective marketing campaigns. - Influencing design activities to ensure that product presentation and designs meet brand aspirations. - Deep understanding of shopper marketing – have worked on either client side or at an agency where developed shopper insights, and shopper research were woven into marketing strategies. - Ability to work on multiple independent strategic marketing initiatives with minimal supervision. - Managing promotional activity for Ecommerce site, and working alongside V.P. of sales. - Planning, preparing, and delivering presentations at trade shows, conferences and industry events and generating white papers on relevant topics. Responsible for event management from implementation through execution. - Collaborating on budget/prioritization of the marketing spending.
Experience: - Minimum of 7 to 10 years of progressive experience in areas such as marketing communication, marketing at retail, marketing consumer products, etc. - Global expertise – has worked with regions outside the US to influence work. Global travel required. - PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Notes); and other applicable applications. - Collaborative, versatile, candid, good listener with sensitivity to multiple styles and perspectives, and who is able to build and foster strong relationships with diverse constituencies. - Creative and innovative in seeing new opportunities and open to constructive feedback. - Hands on leader with a proven ability to work in an entrepreneurial, fast paced, and client centric environment. - Storytelling - Via presentations and white papers this person needs to be able to tell stories that facilitate discussion and lead to an end-state vision of what’s possible. - Passionate, committed and must possess the ability to create a sense of ownership and urgency . - Well-developed verbal, written, management and facilitation skills.
Education: Bachelor’s degree in Marketing; MBA strongly preferred.

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User Interface (UI) Designer
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: Basic Function: This position will be part of a multi-disciplinary team creating innovative user interfaces (UI) for the company’s line of proprietary Android-based interactive touchscreen devices. The candidate will work closely with clients and the sales organization in the creation of application frameworks that will accomplish client goals. Will also work with software engineers within RTC to ensure they have application requirements and assets necessary to meet critical deadlines. This individual must be able to generate original concepts for each client while ensuring best practices are applied in all aspects of interface design. This position will manage multiple client and internal initiatives in a fast-paced environment. Essential Functions: · Work with clients to generate requirements for application functional intent · Communicate and discuss client design intent to the team and programmers · Create logic flow, demonstrating best practices for touchscreen navigation · Develop UI for Android-based tablet applications · Balance design communication between creative content and programming · Provide efficient and timely responses to iterative design updates with clients · Work with Software Engineers to develop standards in UI applications · Documents and manages changes to application frameworks­ · Illustrate 2D graphics for navigation design and visuals Additional Functions: · Develop best practices for application development · Continue education in interactive design
Experience: · Minimum three years of experience in Graphic Design, Multimedia App. Development or related field · Knowledge of web and app design · Basic comprehension of brand guidelines · Strong knowledge of Adobe software, specifically Illustrator and Photoshop with basic knowledge of After Effects · Basic knowledge of creative workflow and file naming conventions · Competency in design logic · Must possess clear and concise verbal and written communication skills · Use of MS Office and related programs · Experience with client interface, diplomatic in getting project requirements information · Work in a small team wearing several hats · Self-starter; able to manage multiple responsibilities. Detail oriented, computer literate, organized, resourceful, good communicator, excellent team player.
Education: · Bachelor’s Degree in Fine Arts, Graphic Design, Media Arts or other design related area or equivalent experience.

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Senior LAN/WAN Administrator
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: The Sr. LAN/WAN Administrator is accountable for the day to day support responsibilities and project work for RTC US based sites, including the main data center. The US team will be collaborating and assisting in the standards and governance across all RTC global sites. This position will require excellent communication skills and superior customer service focus. This position is a hands on role and will require hands on support for trouble tickets items. Essential Functions: ·Administration responsibilities for RTC file servers, email servers, database servers, and application servers. ·Expertise in server management tools, including monitoring tools. ·Support of technical environment, including phone systems, network, servers, workstations, printers, firewalls, email, ERP infrastructure, databases, and cell phones. ·Maintain accurate inventory of hardware/software. ·Provide support for RTC cell phones. ·Handle support tickets for PC, Mac, Novell, printer, security, etc. ·Work with external vendors. ·Monitor key SLAs and core systems 24X7. ·Involvement on project work for new initiatives involving technical knowledge and coordination. Follow established policies and procedures. Suggest changes as technical tools improve.
Experience: · ·5-7 years’ experience with WAN/LAN on server environments. ·3-5 years’ experience with service desk tickets, providing hands on support. ·Expertise knowledge level in 1 or more operating systems. ·Experience with Microsoft technologies; Windows Server OS; Mac; package software solutions and custom web applications (.NET). ·Experience with workstation support, including printer, email, and security. ·Mobile device knowledge, including mobile management tools. ·Very strong and expert level customer service skills and focus. ·Excellent interpersonal, written, and oral communication skills. ·Highly self-motivated and directed, with keen attention to detail. ·Excellent writing and verbal communication skills. ·Analytical problem solving abilities.
Education: Bachelor’s degree in computer science or an equivalent.

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Senior Technical Solutions Manager
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: The Sr. Technical Solution Manager will oversee the development efforts for our global solutions, including custom solutions and packaged solutions. This team will include the data governance team, business analyst roles, technical solution architects, developers and testers. This team will handle tier 3 support tickets from the service desk organization. This position is responsible for partnering with our business sponsors and determining a joint roadmap to improve efficiency, differentiate our solution and provide value to our customers. This role will have a key tie to our business leadership teams as we work together to improve our solutions. Essential Functions: ·Collaborating with business partners to find alternatives and solutions to business challenges. ·Seek out systems solutions that can be leveraged to meet business requirements. Engage the business client early and effectively building solid relationships and pushing IT value upstream as key business direction is being set. ·Establish and enforce strong development practices across our team. ·Manage the priority and budget needs for our development solutions. ·Conduct user group meetings to improve communication and partnership with business and operations. ·Managing development team – staff development and cross training. ·Provide in-depth business and technical strategy for systems solutions, identify business gaps and correlate to potential solutions. ·Establish project management and reporting standards for our team. ·Ensure line of business priorities and IT capabilities (technology and resources) are aligned. ·Manage the global implementation of our ERP solution. ·Manage the data governance aspects for our ERP comprehensive solution. ·Establish testing practices for our products, engaging the appropriate business support. ·Determine roadmap for our client facing solutions.
Experience: · ·Excellent analysis and critical thinking skills. ·7-10 years’ experience IT development or project work. ·2-5 years’ experience providing leadership on projects and staffing. ·Highly self-motivated and directed, with keen attention to detail. ·Effective staff management and development. ·Ability to understand current/changing business processes, participation in defining application and platform functionality. ·Can identify business issues and develop risk mitigation strategies. ·Sound understanding of IT technology concepts. Must have a basic understanding of software architectures, database knowledge, development tools, etc. ·This individual also needs to be a strong leader who can focus on the vision and strategies of the group while managing the tactical components of running the daily business. Balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans. ·Client facing experience. ·Experience with packaged software solutions. ·Experience with custom development solutions, especially on the design/brainstorming side. ·Establishing and managing policies and procedures around best in class SDLC practices. ·Experience with database structures and data modeling. ·Ability to deal with the ambiguity associated with working in a fast paced and changing environment. ·Exceptional communication, problem solving and cross-group collaboration skills. ·Demonstrated expertise using written & verbal communication skills to distill technology projects into understandable and compelling executive level presentations. ·Ability to recognize and resolve conflict. ·Excellent analysis and critical thinking skills.
Education: Bachelor's degree in computer science or related field of study for software development and project/program management required.

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Cost Accounting Manager
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: Position Summary: Responsible for cost accounting and project accounting function. Must demonstrate the ability to work in a fast paced environment, initiate, and embrace change, influence without direct control and work well in a team environment. Essential Duties and Responsibilities: Manage inventory integrity including perpetual inventory, cycle counts, standard costs, and variance to plan. Document Cost Accounting processes and lead testing and compliance procedures. Manage and execute monthly close for cost functions. Ensure timely and accurate preparation and review of accruals, journal entries, reconciliations, variance analysis, management reports, and other financial analysis as required. Management of project accounting activities (sales and cost of sales) including revenue recognition. Key involvement in global ERP implementation. Management and Development of department associates. Ensure timely setup and maintenance of required data structures within ERP system that cross functional boundaries. Secondary Duties and Responsibilities: Provide support for internal and external audits. Develop and maintain process documentation and ensure compliance for functional areas of responsibility.
Experience: Previous Plant Controllership experience preferred. CPA or CMA preferred. Knowledge or direct manufacturing and/or distribution experience required. Strong knowledge of cost and general accounting with ability to work dynamically with a variety of internal Associates and to communicate financial concepts to non-financial people. Analytical and detail-oriented, able to make decisions, solve problems, and respond to inquiries with limited supervision. Excel, Report Writer, and experience with ERP system.
Education: BA in Accounting

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Romeoville IL USA Warehousing Coordinator
HR Contact: Melissa Nolan
Email: apply@rtc.com
Description: · Support the warehousing department by performing timely and accurate (LN) system transactions as required. · Process basic production transactions such as posting production finished goods, inventory transfers, and excess returns to stock. · Research and process sales order related transactions such as ordering materials and processing outbound advice.
Experience: · Must possess at least 1 year of data entry related experience. · Previous warehouse related experience preferred. · Proficient in Microsoft Office and Lotus Notes applications. · Strong organizational and communication skills. · Problem solving skills. · Strong attention to details.
Education: High school diploma or equivalent.

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Inventory Control Supervisor
HR Contact: Shari Schaller
Email: apply@rtc.com
Description: The Inventory Control Supervisor oversees the inventory management program to include developing new solutions with an eye towards continuous improvement of the inventory process at RTC. This role is responsible for the overall accuracy of the US operation (2 locations). He or she will supervise a small team of union employees. PRINCIPAL DUTIES AND RESPONSIBILITIES: ·Ensure all cycle counting and physical inventory activities function as planned, investigates any count discrepancies to determine root causes and corrective actions/process improvements, and reports key results to management. ·Determines root causes of inventory issues and proactively develops and communicates solutions. ·Advises personnel with regards to administrative procedures, technical problems and work priorities. ·Supervise training of personnel and coordinate day-to-day schedule of inventory control clerks. ·Enhance and ensure current written policies and procedures are being followed and produce expected result. ·Manage the completion of cycle counts on a daily basis applying ABC methodology. ·Make adjustments to the LN operating system as required matching the physical inventory counts. ·Develop and report monthly metrics for inventory accuracy. ·Oversee the processing of material issues and scrap orders prepared by Production and Accounting to ensure an accurate and timely month end close activity. ·Collaborate with Accounting to ensure timely disposition of slow moving and obsolete inventory.
Experience: ·5 years experience in inventory control including at least 2 years of supervisory experience. ·Must be a self-starter, highly motivated/ able to motivate others and detail oriented. ·Excellent knowledge of material receiving, storage and issuing policies and procedures. ·Solid hands on knowledge of Cycle Counting and Physical Inventory practices. ·Organized, analytical, process-oriented thinker with good problem solving skills. ·Strong MRP/ERP and Microsoft Excel skills.
Education: Associates or Bachelors Degree

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Shanghai CHINA Program Manager
HR Contact: Anny Tao
Email: atao@rtc.com
Description: Role objectives 1. Oversee and manage all projects to achieve successful delivery 2. Allocate appropriate resources to achieve success within operational budget constraints 3. Maintain regular correspondence with the customer to ensure complete service satisfaction is achieved Job description / responsibilities · Be the prime point of contact for all matters and activities relating to the program · Prioritize work and projects to best serve the needs of the customer · Manage all project activities to ensure best outcomes and within expectation and current Service Level Agreements with the customer · Manage customer expectation and all key communication activities · Mentor the team and assist as necessary to ensure the best outcome is achieved · Ensure accuracy of all quotes, master price lists, client responses · Escalate as necessary matters that are likely to impact on performance and RTC its reputation. This is to be achieved in a timely matter so the situation can be resolved without the customer being affected · Review systems and processes to achieve greater efficiencies - both financially and resource utilization · Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; finance, logistics, manufacturing etc. · Review team performance, individual performance and identify areas for training and improvement as appropriate
Experience: Fluent in English. -5 years minimum proven track record of retail environment, POP/POS, or related industry, at a management level. - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 5 years in management position;- Proven management experience in the field of operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: Bachelor degree or above

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Key Account Manager
HR Contact: Anny Tao
Email: fzhou@rtc.com,atao@rtc.com
Description: Responsibilities- Manage all account activities and personnel involved in account services and sales; -Translate retail designs in to delivered and functioning stores, meeting the design requirements of the brand/retailer.- Responsible for the achievement of target set for accounts;- Improve current account performances and develop new accounts;- Manage, motivate, support and lead account services staff, coaching staff to achieve set objectives and prepare future account service managers;- Provide leadership to the operations of the team and focus on the company's strategic goals;- Establish performance goals for team under responsibility and monitor performance on a continual basis;- Assist director to develop effective strategic sales plans and offer through market analysis, market trends, competition follow up, identification of new development opportunities, etc;- Negotiate with clients and visit clients if necessary;- Liaise and build strategic relationship with key clients;- Conduct business reviews with clients, suggest strategies.
Experience: Qualification/Requirements- 5 years minimum proven track record of retail environment, POP/POS, or related industry, at a senior management level. - Fluent in English; - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 8-10 years in management position;- Proven management experience in the field of sales and operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: University graduate or above

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SINGAPORE Installation Supervisor
HR Contact: Anny Tao
Email: atao@rtc.com, fzhou@rtc.com
Description: Basic Functions: 1. Basing on the installation schedule, complete the related installations on time according to the quality standards and installation specifications. 2. Complete the store installation documents on time on request 3. Keep good relationship with the on site representative from any parties of the client side 4. Provide accurate and precise information to improve the installation work Location: 1. Mainly Singapore based, working with other function team & suppliers in Asia 2. Need to travel across Asia for on-site preview, installations and maintenance & repair management Principal Duties and Responsibilities: 1. Communicate with all the related parties, including but only clients, suppliers, and internal associates for the proper on site survey, installations and maintenance & repair works, etc. 2. Complete the on site survey, installation and maintenance & repair work according to the plan and schedule confirmed by management and clients 3. Prepare the installation documents according to the rules & regulations issued internally 4. Establish and keep good relationship with any parties related to the installations 5. Lead and manage the on site works according to our Standard Operating Procedures 6. Have clients confirm the installation with signature on the turnover sheets 7. Keep record abut all the issues happened during the on site survey, installations and maintenance & repair work, etc. And communicate with Account Manager and some other associates in the team on time both verbally and in writing 8. Keep the related parties updated and management posted for any abnormal issues during the installations, etc. 9. Complete the post installation report on time and submit to Account Manager to check 10. Complete any temporary and new works due to the occasional reason from the company and clients, and business changes, etc. Organizational: 1. Reports to Installation Manager 2. Key internal contacts: Account Manager, Customer Service Coordinator/Supervisor 3. Key external contacts: Clients and Installation Suppliers, etc.
Experience: Education/Experience/Skills: Education: College/University graduated in related field, art, decoration, building design, etc. Experience: 1. Minimum of 3 years as an Installation Coordinator or Engineer in related field 2. Experience of store fixtures installation, assembling in electric, machine & furniture, etc. and processing in mechanical, plastic & wood preferred. 3. Coordination, prior leadership and management experience is a plus. Skills: Self-starter, Detail orientated, computer literate, organized, good communicator and team player. Language: Fluent in English (both writing and talking) and Chinese (Cantonese or Mandarin), any other one or two Asian language is highly preferred.
Education: College degree or above

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