We’re a global team of more than 900 retail strategists, researchers, designers, engineers, manufacturing experts, logistics orchestrators, technology specialists and program managers who help brands and retailers to reinvent their retail presence.

We grow sales by uncovering insights and translating them into experiences, environments, categories and displays that make the connection between products, people and retail space. We reduce costs by managing the complexity of large and increasingly global retail executions. And our proprietary suite of store ready solutions meet operational challenges all over the world.

Research
Strategy / Design
Prototyping
Manufacturing
Logistics
Installation
Activation
Shelf Management
storereadysolutions.com
Beverage Solutions
ecotracglides.com
Retail Technology
rtcprofitnet.com
Loss Prevention
rtcprofitguard.com

We work with marketing, design, research, sales, operations, procurement and business management professionals who value relationships based on clarity, transparency and accountability.

clients

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services

Shopper Research
Strategy Development
Design Development
Prototyping & Testing
Value Engineering
Production Planning
Global Manufacturing
Shipping & Warehousing
Installation & Maintenance
Program Management
adidas
Autozone
Advance Auto
Ahold
Albertson's
Coca-Cola
Cole Haan
Columbia Sportswear
Dairy Management
Danco
Danone
Diageo
Docker's
Dollar General
Family Dollar
FedEx
Gillette
GSK
Heb
Honeywell/Fram
Kimberly-Clark
Kraft
Kroger
Levi's
Meijer
Motorola
Nestle
Nike
Phase Eight
Philip Morris
Polar
Procter & Gamble
Rockport
Samsung
Sears
Siemen’s
Smucker's
Spyder
UGG Australia
Ulta
VF Corp
Walgreens
Walmart

RTC USA World HQ

2800 Golf Road
Rolling Meadows, IL 60008
USA
+1 847 640 2400

Offices:

  • Rolling Meadows, IL
  • Romeoville, IL
  • Bentonville, AR
  • Beaverton, OR

Contact:

Gary Cohen
gcohen@rtc.com

RTC Europe HQ

Castle Road
Sittingbourne
Kent ME10 3RN
UK
+44 1795 412 795

Offices:

  • Sittingbourne, UK
  • Moscow, Russia
  • Prague, Czech Republic

Contact:

Mark Jerram
mjerram@rtc.com

RTC Latin America HQ

701 Waterford Way
Suite 410
Miami, FL 33126
USA
+1 305 537 1800

Offices:

  • San José, Costa Rica
  • Lima, Peru
  • Mexico City, Mexico
  • Sao Paulo, Brazil

Contact:

Franko Galjuf
fgaljuf@rtc.com

RTC Asia HQ

1102 -1103 Ascendas Plaza
333 Tian Yao Qiao Road
Xu Hui District
Shanghai
China 200030
T: +86 21 6197 6197
F: +86 21 6197 6100

Offices:

  • Hong Kong
  • Shanghai, China
  • Dongguan, China

Contact:

Keith Fleet
kfleet@rtc.com

Beaverton OR USA Associate Program Administrator
HR Contact: Michele Torres
Email: apply@rtc.com
Description: This position supports the Program Management responsibilities related to our custom fixtures for a large scale program with a primary involvement for managing our fixture installations and maintenance program. The positioned will be based in Beaverton.
Experience: ·Manage multiple installation teams that are responsible for an efficient and successful store fixture installation. -Manage a fixture maintenance program for a large scale program. ·Public relations with client and store management as appropriate to specific store location. ·Direct client contact regarding status of assigned installation projects, shipping status, special conditions relating to the store and the fixtures, next steps in the process, priorities and RTC expectations for the sequence of events. ·Direct contact with general contractors and sub-contractors as required to successfully and efficiently perform work expected of RTC. ·Compile assets and control documents required for on-site leadership and management. Review project construction plans. ·Prepare Scope of Work bid documents for assigned installations. ·Develop project installation and shipping schedules. ·Coordinate and participate in vendor selection for RTC assigned installations. -Review and execute installation per space plan, elevation and construction intent documentation. ·Collaborate with engineering and production team members providing feedback through photographs, phone and written documentation.
Education: High school diploma or equivalent experience. ·Must be able to work independently, be self-motivated, and also work well with others. ·Person of high morals and work ethic. ·Business common sense. ·Ability to multi task. ·Some travel required; on average 1 week every 2 months.

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Rolling Meadows IL USA Associate Project Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Associate Project Manager will work with a project management team to successfully manage a program. This person is responsible for: Developing objectives, evaluating each project situation to determine actions to take, assessing project risk, completing project responsibility assignments, managing costs, and developing and monitoring project schedules. Communicating with all related departments with regards to requirements, activities, completion dates, work in process, samples, etc. and participate in price negotiation and vendor selection. Complete in-depth knowledge regarding the complete status of all projects under their care and the cost relationship to estimate on the total project.
Experience: Minimum 1 yr. exp. in project management or related field Experience working in different woods, metals or plastics Strong knowledge of Microsoft Office programs Experience using an ERP system preferred Knowledge of MS Project desired Very Organized, able to handle the smallest details Strong Ability to multi-task Excellent communications skills.
Education: Degree in Project Management, Materials Management, Engineering or other related field Preferred

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Account Services Representative
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Account Services Representative supports Account Managers by maintaining the internal systems that are required for production, shipping, and invoicing of the product. Inside contact for all customer inquiries regarding shipping and distribution information. Essential Functions: - Conference with the client and/or Account Manager on the project/program along with desired goal and required specifications for shipping and invoicing. Communicate order and shipping requirements as well as invoicing requirements to internal departments. Follow up daily with Account Managers on outstanding issues. - Update internal Associates as to the ongoing status of projects and orders. - Assist Account Manager in obtaining necessary signatures from Sales Management. - Open new project numbers and prepare kick off packets. - Client contact via phone for orders, to resolve problems and answer questions. - Review specific invoices prior to them being mailed. - Interact with project management and other departments regarding status of all orders. - Assist in inventory monitoring process via LN and develop inventory reports if needed. Ensure adequate levels of production are maintained. Discuss with Account Manager or client. - Look up and check part numbers, inventory, customer shipping, shipment tracing and invoicing requirements, prices and enter orders. Format customer supplied shipping addresses, review address codes and submit using LN upload prior to order entry. - Supply the necessary reports to the Account Managers and/or customers regarding inventory levels, production, and shipments. - Shipping: Follow-up with shipping department on all past due orders. Coordinate shipping of replacement parts. Assist in preparation and shipping of samples. Coordinate shipping of prototypes. Prepare international shipping documents as necessary. Provide a spreadsheet of addresses, sales orders and instructions for rollouts and prioritizing shipments. - Manage returns which includes providing written direction to clients and adjusting order. Follow up with receiving, prepare credit, constant follow up with accounting to process credits. - Assist in receiving customer materials, verify part numbers and quantities. - Coordinate and attend meetings.
Experience: - Prior customer service experience required. - Computer proficiency, including MS Office (Intermediate Excel required). - Good communication skills both written and verbal. - Good organizational skills. - Understanding of manufacturing a plus (but not required) - Proficiency in a second language a plus (but not required). - Team player.
Education: Bachelor’s Degree a plus (but not required).

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Sr. HR. Generalist
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Sr. Human Resources Generalist will manage compensation and benefit programs for RTC. This role oversees the needs of internal stakeholders and is financially driven to ensure we have the right balance of rewards, benefits, engagement and costs. This role is also tasked with developing appropriate workforce analytics to help inform the decisions of leadership with regard to benefit enrollment and utilization, costs, compensation structure, demographics, etc. While delivering daily results, this role is continuously looking for process opportunities to improve service to our Associates and managers by providing timely information and ensuring compliance to all global, state and federal employment and taxation regulations involving our associates. Essential Functions: · Develop and oversee Rewards and Benefits communications strategy · Work with vendors and TPAs to provide appropriate offering and service levels · Oversee the integrity of salary structure, base salaries, merit increases, and incentive plans · Develop and oversee job analysis and documentation regarding position specs and grades · Oversee any expatriate or overseas assignments and insure proper governmental and tax authority compliance · Determine appropriate competitive pay level mix to meet business goals and objectives · Maintain (or oversee) appropriate components of Reward, Position, Benefits, etc. on HRIS
Experience: · Clear, concise and effective communication skills · Proven attention to detail, with excellent analytical, critical thinking, problem solving, and organizational skills · Action oriented and data driven leader. Creative thinker with the ability to deliver “out of the box” solutions · Flexible and entrepreneurial mindset. Can thrive in an ambiguous environment · Cross-functional leadership with an ability to influence people to a shared vision. Can generate buy-in from multiple stakeholders · Effective at managing multiple priorities under tight deadlines, with the ability to bring assignments to a successful completion
Education: · Bachelor’s Degree in Business or HR and a minimum of 5 years of generalist experience, preferably with depth in compensation

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Infrastructure Services Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Infrastructure Services Manager is accountable for the infrastructure framework and support activities for our US based sites, including our main data center. In addition, we have global sites that we will work closely with to establish proper coordination and oversight. The appropriate RTC standards that will be implemented across all sites. We will work to centralize vendor contracts and improve our toolset and infrastructure around the globe. This position will develop a roadmap on new technology, processes and governance that will be implemented as our business evolves and technology advances. This position is responsible for supporting incident management systems, establishing and achieving SLAs, escalating issues to tier 3 (internal or external vendors). This position will take the leadership role for the infrastructure team and become the primary liaison with our clients. This will require excellent communication skills and superior customer service focus. This position is a hands on role and will require hands on support for trouble tickets items. Essential Functions: · Hands on leader · Support of technical environment, including phone systems, network, servers, workstations, printers, firewalls, email, ERP infrastructure, databases, cell phones. · Contract management with vendors. · Managing accurate license agreements and renewals. · Managing cell phone contract, settings and support. · Manage and oversee 100% of the IT requests and problems. Handle escalated issues. · Handle support tickets for PC, Mac, Novell, printer, security. · Evaluate existing tools and provide proposal of centralized toolsets to manage requests globally, including tracking of SLAs. · Continuous monitoring of outstanding issues. · Establish, measure and track KPIs and SLAs. · Establishment of fault tolerant and DR setups. · Manage hardware/software inventories. · Coordinate the onboarding of staff with their IT needs, for all US Associates. · Establish standard policies and procedures · Manage team of 3-5 direct reports and schedules to provide appropriate coverage.
Experience: Education, Experience and Skill Requirements: · At least 7-10 years of experience in WAN/LAN and hands-on support, with at least 3 years of experience supervising and managing service desk related items. · Experience with Microsoft technologies; Windows Server OS; Mac; package software solutions and custom web applications (.NET). · Experience with workstation support, including printer, email, security. · Knowledge of best practices regarding information security, mobile device security, including experience managing mobile devices. · Coordination and governance of hardware/software purchases. · Experience managing a ticketing system for a Service Desk. · Very strong and expert level customer service skills · Excellent interpersonal, written, and oral communication and presentation skills. · Highly self-motivated and directed, with keen attention to detail. · Effective staff management and development. · Excellent writing and verbal communication skills. · Excellent customer service focus and analytical problem solving abilities.
Education: Bachelor’s degree in computer science or an equivalent

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Product Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Develops expert knowledge of the product line. Partners with Marketing and Sales to ensure they have the necessary product information to create marketing tools and sell the product. Coordinates Marketing, Sales, and Product Development to project what products, product enhancements, or product extensions are necessary to meet customer needs relative to the competition, and helps develop a product development roadmap
Experience: · Engages with account services and directly with clients to answer product questions or track product issues that may result in product changes. · Works closely with engineering on product issues and provides recommendations to meet customer needs. · Monitors overall development efforts and filters scope changes. · Supports Marketing and Sales by coordinating and preparing client demo systems, tradeshow equipment, and participating in field installs as necessary. · Coordinates product costing and pricing. · Prepare presentations for sales meeting or product training. · Five years product management experience in a technical organization · Sales experience a plus
Education: · Bachelor’s degree in marketing or business · A sub major in a technology area is a plus ·

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Financial Analyst
HR Contact: Michele Torres
Email: apply@rtc.com
Description: I. Position Summary: Responsible for Project and inventory accounting functions. Individual must demonstrate the ability to work in a fast paced environment, willing to contribute, work well in a multi-regional team setting environment and should have a “can do” attitude. II. Essential Duties and Responsibilities: 1. Prepare and Maintain inventory related reports including inventory valuation, inventory movement. Reconcile inventory accounts to physical report. 2. Prepare and maintain inventory obsolescence reserve. Process scrap order as needed. 3. Assist in the reconciliation of quarterly & yearly physical inventory audit. 4. Administer and reconcile outside warehouse inventory balances including preparation of inventory confirmation. 5. Create projects and project P&L summary. 6. Analyze variances and margins at product and client level. Research the root cause for variances and suggest/lead to possible solutions. 7. Audit BOM’s as needed and work with project managers to increase accuracy of existing BOM’s. 8. Assist in month-end close and prepare journal entries as necessary. 9. Perform labor analysis and compare it against budget. Research and explain variances monthly or as needed. 10. Develop financial reports for forecasting, trending and results analysis 11. Liaison between business unit and finance group on financial issues and other matters. III. Secondary Duties and Responsibilities: 1. Provide support to the sales teams in sales analysis. 2. Assist in the US month end closing by ensuring all dimension margin reports are updated. 3. Ad-Hoc projects as required.
Experience: · 3-5 Years of relevant Expereince · Good time management skills and be able to multi-task. · Analytical and detail-oriented · Willing to accept new responsibilities and assist in multiple areas within the team · Strong knowledge of Excel and Report Writer · ERP Experience · Experience in Manufacturing preferred.
Education: Bachelor’s degree in Accounting, Finance or equivalent

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Database Administrator
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Database Administrators for Rolling Meadows, IL location. Oversee all aspects of databases, provide stable database platform. Perform logical data modeling, convert logical data models to physical data models for intermediate application databases. Recommend solutions by defining database physical structure and functional capabilities, database security, data back-up and recovery specifications. Calculate optimum values for database parameters. Execute complex implementations, assist with root cause, testing, troubleshooting. Develop risk mitigation strategies. Technical environment: Oracle; SQL Server; DBMS Stats; SQL; Shell Script; PL/SQL; Oracle SQL Developer; Toad; SQL*Loader; Infor ERP.
Experience: Master’s degree in Computer Science/Engineering or Electronics/Electrical Engineering plus two years of experience in the job offered or in database administration required. Previous experience must include two years with: Oracle; SQL Server; DBMS Stats; SQL; Shell Script; PL/SQL; Oracle SQL Developer; Toad. (*Bachelor’s degree in Computer Science/Engineering or Electronics/Electrical Engineering plus five years of experience in the job offered or in database administration also acceptable). In interested, send resume to: Michele Torres, Ref: VN, 2800 W Golf Rd. Rolling Meadows, IL 60008 or apply@rtc.com.
Education: Master’s degree in Computer Science/Engineering

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Associate Manufacturing Engineer
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Scope: The purpose of this role will be to furnish timely estimates of Prototypes to Program Managers and Account Executives. Provide information and consultation to assist the project development effort by making recommendations where appropriate to lower cost. Maintain comprehensive product knowledge of items estimated. Key Responsibilities Primary: · Work with Model Shop. Engineering and Design departments to review proposed designs. · Provide consultation and make recommendations on materials, manufacturing methods, etc. relative to ease production, lead time, budget and design objectives. · Create and circulate estimates to appropriate parties. Maintains estimate files. · Participate in ball-parking, budgetary reviews and brainstorming. Participate in value-engineering efforts. · Analyze suppliers and supplier quotes and make recommendations to be used in estimates. · Will participate in the supplier selection for prototypes taking into consideration production lead times, projected production quantities, and cost. · Support Estimating Department in preparation of estimates, as required. · Help lead and implement projects and action plans through the development of dependable and competitive suppliers. · Identify and support the qualification of alternate/new sources of supply. Secondary: · Will assist in the development and procurement of prototypes. · Recommend alternate processes for manufacturing or materials used in order to improve costs, quality, lead time, and overall value. · Work to develop new supplier, production methods and materials. Special projects as assigned or required.
Experience: Ability to read engineering drawings. A working knowledge of a wide variety of materials and processes. Self-starter, able to manage multiple responsibilities Detail oriented Resourceful Good communicator
Education: Bachelor Degree in Engineering or other manufacturing related area or equivalent experience Minimum 2 years of experience in estimating, engineering, purchasing

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Manager, Production Control
HR Contact: Jean Carlson
Email: jcarlson@rtc.com
Description: Responsible for effectively managing the creation and maintenance of demand within LN which drives the appropriate requirements for manufactured and purchased items. Oversee the reporting and analysis of production performance results. Directly supervises Production Control Analyst for custom and SRS projects. This working manager collaborates with Sales and Operations to understand customer requirements and then properly represent that demand within the LN system. Monitor the information on a regular basis to keep it in sync with changing customer needs. Oversee the communication of production plan to Plant Operations and Purchasing. In addition to these daily requirements, recommends ways to control and reduce inventory levels; assist Business Units in reviewing safety stock, reorder points and special demand in order to keep inventory at appropriate levels.
Experience: Minimum 5 years’ experience in production planning or related field in a Class A ERP environment. Strong leadership skills required and must be highly motivated and enjoy working in a fast-paced environment. Strong analytical skills coupled with strong communication skills (both verbal and written) and the ability to communicate with all levels of organization required. This position needs to be extremely customer service focused with the ability to prioritize projects, multi-task, and manage workload independently. Supervisory experience is preferred.
Education: Bachelor of Science with Major in Operations/Material Management or related field or equivalent experience.

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Romeoville IL USA Assistant Production Supervisor
HR Contact: Michele Torres
Email: apply@rtc.com
Description: The Assistant Production Supervisor is responsible for the optimum utilization of the work force in the production department and for the effective use and maintenance of all manufacturing equipment and facilities associated with production. -Supervise and train department personnel and discipline when required. -Evaluate and recommend changes/improvements in the manufacturing and production operations. -Work with Production Manager to ensure production orders are completed on a timely basis. -Review bills of materials and shop orders for accuracy. -Record production and prepare line layout sheet as jobs are produced. -Ensure direct and indirect labor is reported accurately and promptly for payroll and cost accounting purposes. -Responsible for safety and housekeeping in the department.
Experience: Strong communication, multitasking and Microsoft Office skills. Must work well with associates in a team environment. Experience with MRP/ERP system preferred.
Education: Degree in manufacturing, engineering or business or 1-2 years equivalent experience.

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Shipping Coordinator
HR Contact: Michele Torres
Email: apply@rtc.com
Description: Support the shipping department by performing all required daily shipping transactions. Separate sales order releases, generate outbounds, prepare labels and other special documents as required by the sales order or customer. Schedule freight pick ups with carriers or messenger services. Process shipment lines, prepare bills of lading, print packing slips. Process UPS and Fed Ex shipments. Maintain shipping files, create and update spreadsheets and maintain customer routing history.
Experience: Min 2 yrs exp in a clerical role in a shipping department. Must be computer literate, specifically with Excel and Word.
Education: High school diploma.

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Shanghai CHINA Program Manager
HR Contact: Anny Tao
Email: atao@rtc.com
Description: Role objectives 1. Oversee and manage all projects to achieve successful delivery 2. Allocate appropriate resources to achieve success within operational budget constraints 3. Maintain regular correspondence with the customer to ensure complete service satisfaction is achieved Job description / responsibilities · Be the prime point of contact for all matters and activities relating to the program · Prioritize work and projects to best serve the needs of the customer · Manage all project activities to ensure best outcomes and within expectation and current Service Level Agreements with the customer · Manage customer expectation and all key communication activities · Mentor the team and assist as necessary to ensure the best outcome is achieved · Ensure accuracy of all quotes, master price lists, client responses · Escalate as necessary matters that are likely to impact on performance and RTC its reputation. This is to be achieved in a timely matter so the situation can be resolved without the customer being affected · Review systems and processes to achieve greater efficiencies - both financially and resource utilization · Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; finance, logistics, manufacturing etc. · Review team performance, individual performance and identify areas for training and improvement as appropriate
Experience: Fluent in English. -5 years minimum proven track record of retail environment, POP/POS, or related industry, at a management level. - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 5 years in management position;- Proven management experience in the field of operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: Bachelor degree or above

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Key Account Manager
HR Contact: Anny Tao
Email: fzhou@rtc.com,atao@rtc.com
Description: Responsibilities- Manage all account activities and personnel involved in account services and sales; -Translate retail designs in to delivered and functioning stores, meeting the design requirements of the brand/retailer.- Responsible for the achievement of target set for accounts;- Improve current account performances and develop new accounts;- Manage, motivate, support and lead account services staff, coaching staff to achieve set objectives and prepare future account service managers;- Provide leadership to the operations of the team and focus on the company's strategic goals;- Establish performance goals for team under responsibility and monitor performance on a continual basis;- Assist director to develop effective strategic sales plans and offer through market analysis, market trends, competition follow up, identification of new development opportunities, etc;- Negotiate with clients and visit clients if necessary;- Liaise and build strategic relationship with key clients;- Conduct business reviews with clients, suggest strategies.
Experience: Qualification/Requirements- 5 years minimum proven track record of retail environment, POP/POS, or related industry, at a senior management level. - Fluent in English; - Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;- Minimum 8-10 years in management position;- Proven management experience in the field of sales and operations;- Proven track record of performance and delivery;- Excellent communication and inter-personal skills; - Credible, accountable and responsible;- Previous experiences in shop display fixture are preferred.
Education: University graduate or above

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SINGAPORE Installation Supervisor
HR Contact: Beth Weber
Email: atao@rtc.com, fzhou@rtc.com
Description: Basic Functions: 1. Basing on the installation schedule, complete the related installations on time according to the quality standards and installation specifications. 2. Complete the store installation documents on time on request 3. Keep good relationship with the on site representative from any parties of the client side 4. Provide accurate and precise information to improve the installation work Location: 1. Mainly Singapore based, working with other function team & suppliers in Asia 2. Need to travel across Asia for on-site preview, installations and maintenance & repair management Principal Duties and Responsibilities: 1. Communicate with all the related parties, including but only clients, suppliers, and internal associates for the proper on site survey, installations and maintenance & repair works, etc. 2. Complete the on site survey, installation and maintenance & repair work according to the plan and schedule confirmed by management and clients 3. Prepare the installation documents according to the rules & regulations issued internally 4. Establish and keep good relationship with any parties related to the installations 5. Lead and manage the on site works according to our Standard Operating Procedures 6. Have clients confirm the installation with signature on the turnover sheets 7. Keep record abut all the issues happened during the on site survey, installations and maintenance & repair work, etc. And communicate with Account Manager and some other associates in the team on time both verbally and in writing 8. Keep the related parties updated and management posted for any abnormal issues during the installations, etc. 9. Complete the post installation report on time and submit to Account Manager to check 10. Complete any temporary and new works due to the occasional reason from the company and clients, and business changes, etc. Organizational: 1. Reports to Installation Manager 2. Key internal contacts: Account Manager, Customer Service Coordinator/Supervisor 3. Key external contacts: Clients and Installation Suppliers, etc.
Experience: Education/Experience/Skills: Education: College/University graduated in related field, art, decoration, building design, etc. Experience: 1. Minimum of 3 years as an Installation Coordinator or Engineer in related field 2. Experience of store fixtures installation, assembling in electric, machine & furniture, etc. and processing in mechanical, plastic & wood preferred. 3. Coordination, prior leadership and management experience is a plus. Skills: Self-starter, Detail orientated, computer literate, organized, good communicator and team player. Language: Fluent in English (both writing and talking) and Chinese (Cantonese or Mandarin), any other one or two Asian language is highly preferred.
Education: College degree or above

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Account Manager
HR Contact: Michele Torres
Email: apply@rtc.com
Description: As an Account Manager with RTC, you will be responsible for business generation of Retailers and/or CPG’s. This will include a combination of prospecting for new customers and/or growing sales of existing accounts. Your customer targets will be determined by you and Sales Management based on factors including, but not limited to location, expertise, availability, and contacts..
Experience: 1. Continually keep up-to-date with RTC’s growing portfolio of products and services so that you can effectively and professionally communicate those assets to the market. 2. Introduce all relevant products and services to your customers on a regular basis. 3. Effectively balance the advocacy of your customers’ needs while insuring that RTC’s interests and goals are always maintained. 4. Function as the primary conduit between your client and RTC. This includes leading the communication flow between all external and internal resources. 5. Work collaboratively with all support groups within RTC to optimize all phases of client deliverables. 6. Develop customer approaches and presentations. 7. Lead the coordination of resources and information to develop quotations, bids, RFP’s and other documents that commit RTC to our customers. 8. Participate in A/R collection if and when necessary and appropriate. 9. Be a student of retail environments by reading relevant publications and visiting stores on a very regular basis. 10. Contribute to corporate initiatives when circumstances call for it. III SKILLS AND ATTRIBUTES 1. Self motivated with an urgency to continually generate future business. 2. Strong Verbal and Written communications. 3. Willingness and ability to function well under stressful customer circumstances. 4. Ability to switch between macro and micro issues. 5. Willingness to be trained on a continual basis. 6. Computer literate 7. Should possess a level of technical understanding in material and processes that allows you to effectively understand and communicate with designers, engineers, model makers, logistics, client service, production, etc…. 8. Financial literacy allowing you to understand costs, pricing Experience: Min 3-5 years of outside selling success, ideally in a team-based environment; related industry experience a plus.
Education: College degree required.

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