| Rolling Meadows IL USA |
Model Maker
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
RTC seeks a model maker to develop prototypes for our retail and brand clients. This person will work with internal client contacts, designers and engineers in a team environment to develop creative solutions. This is an opportunity to use state of the art equipment and work with a diverse range of materials, such as plastics, wood and metals. Responsibilities include painting, finishing, light duty machining, metal and wood work, plastic fabrication, reading blue prints and working with CNC equipment. |
| Experience: |
Prior experience in industrial model building, prototype design, carpentry, plastic fabrication or CNC. Good working knowledge of related materials and equipment. Ability to read blueprints. |
| Education: |
Degree in model making or equivalent preferred.
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Senior Financial Analyst
| HR Contact: |
Jean Carlson |
| Email: |
jcarlson@rtc.com |
| Description: |
This is a great opportunity for a hands-on Financial Analyst to work as a dedicated resource and partner within a business unit. This role will perform financial, statistical and operational analysis and support management to drive financial performance. There are broad financial responsibilities, with specialized focus on the clients within this business unit. Some of the duties will include:
- provide decision support as subject matter expert on financial matters
- lead and foster ongoing process improvements related to metrics, forecasting, and annual business plan processes
- prepare complex financial reports, compiling and interpreting the data for the purpose of making recommendations and driving decisions
- monitor inventory purchases and usage, establish and maintain inventory obsolescence reports
- create and maintain product standard costs, period closing process in ERP system related to production and inventory activity |
| Experience: |
- At least 7 years of related experience, preferably prior financial analyst supporting a business unit
- Must be analytical and detail-oriented, able to make decisions, solve problems and respond to inquiries with limited supervision
- Must be proficient in Excel, Report Writing and ERP systems.
- Must possess strong oral and written communication skills |
| Education: |
Bachelor’s Degree in Accounting or Finance required. |
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Design Engineer
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
The Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes.
Other duties include:
- Prepare detailed drawings, assembly drawings, project specifications and bills of material.
- Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors.
- Statistical process control including assisting with quality control plans and function and validation testing.
- Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction.
- Create BOMs and part number assignment per manufacturing processes required.
- Provide necessary technical documents for recording, filing and distribution. |
| Experience: |
Minimum 5 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus. |
| Education: |
Degree in Mechanical Engineering or equivalent experience. |
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Senior Design Engineer
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
The Senior Design Engineer is responsible for engineering a project from approved concept to production. This includes analyzing product or equipment specifications and performance requirements, including mechanical problems, to develop design solutions which can be produced by industry standard manufacturing processes.
Other duties include:
- Assist as a mentor and project leader to Associate Design Engineers.
- Run multiple large scale projects autonomously.
- Prepare detailed drawings, assembly drawings, project specifications and bills of material.
- Provide technical information concerning manufacturing/processing techniques, materials, properties and process advantages and limitations which affect design cost, lead time or other pertinent factors.
- Statistical process control including assisting with quality control plans and function and validation testing.
- Collaborate with Industrial Design, vendors and production resources to resolve design/manufacturing issues and develop design direction.
- Create BOMs and part number assignment per manufacturing processes required.
- Provide necessary technical documents for recording, filing and distribution. |
| Experience: |
Minimum 10 years of relevant engineering experience. Proficient in SolidWorks. Knowledge/experience with any or all of the following materials/processes: wood, sheet metal, weldments and plastics (including fabrication, vacuum forming and injection molding). Understanding of methods and techniques of dimensions and tolerance. POP experience a plus. |
| Education: |
Degree in Mechanical Engineering or equivalent experience. |
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Account Services Representative/Help Desk Support
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
This position supports the client by maintaining the internal systems that are required for production, shipping and invoicing of the product, and serves as the inside contact for all customer inquiries regarding shipping and distribution information.
This includes, but is not limited to:
- Receive and respond appropriately to phone calls from the stores/field requesting fixtures, replacement parts and help with installations. Enter initiative/replacement part orders.
- Maintain ordering websites which includes uploading part numbers, descriptions, photos and instruction sheets.
- Follow-up with internal shipping department on upcoming and past due orders. Communicate date changes on various orders. Assist in preparation and shipping of samples. Coordinate shipping of prototypes. Prepare international shipping documents as necessary. Provide a spreadsheet of addresses, sales orders and instructions for rollouts and prioritizing shipments.
- Create and review invoices prior to them being mailed.
- Interact with project management and other departments regarding status of all orders.
- Manage returns which includes providing written direction to clients and adjusting orders. Follow up with receiving and maintain returns spreadsheet.
- Assist in inventory monitoring process and develop inventory reports if needed. Insure adequate levels of production are maintained. Discuss with Account Manager and/or client.
- Participate in weekly team meetings, shipping/production meetings and client meetings. Interpret the client’s needs into our daily processes. |
| Experience: |
Prior customer service experience required. Must be computer literate, including MS Excel and Word, and possess good written and verbal communication skills. Good organizational skills, the ability to multi-task, and being a team player are also necessary. |
| Education: |
College degree a plus, but not required. |
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Accounting Coordinator (A/P)
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
The Accounting Coordinator is responsible for the support of all transaction processing related to Accounts Payable and Invoicing. This includes, but is not limited to, the following:
Accounts Payable:
- Accounts Payable for non-purchase order items: verification of payment authorization, coding of invoices, inputting of invoices into ERP system.
- Input and process all purchase order related invoices into ERP system in accordance to agreed terms.
- Expense Reports: approval verification, verify receipts, verify project breakdowns, code, input charges into ERP system.
- Printing and mailing checks, processing ACH and foreign wire payments for all Invoices in ERP system and file paid information.
Invoicing:
- Make any changes necessary on Sales orders prior to invoicing and approve after changes are made.
- Maintain deliveries on Cost items.
- Track shipments when required and provide tracking numbers/BOL to client.
- Prepare appropriate supporting documentation to accompany invoice.
- Release sales order lines to invoicing on a timely basis when ready to invoice.
- Create billing requests for sales order lines that are ready to invoice.
- Process billing request for final invoice.
- Mail invoices to the client with all supporting documentation.
Additional Responsibilities:
- Track Goods to be invoiced report to ensure timely invoicing.
- New address set up in LN.
- Tracking and processing Credit Memos.
- Verify correct cost center for Federal Express and UPS.
- Assist Accounting Department management and Associates when required.
- Additional projects as they arise. |
| Experience: |
Minimum 2 years accounting experience, preferably in a manufacturing industry; familiarity with ERP systems and strong knowledge of MS Office, particularly Excel, is required; must possess excellent skills in communication, teamwork, organizational and attention to detail. |
| Education: |
Associate’s Degree preferred. Accounts Payable Certification a plus – CAPA (Certified Accounts Payable Associate) and/or CAPP (Certified Accounts Payable Professional). |
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Director of Marketing
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
The Director of Marketing will be accountable for developing, driving and executing major marketing initiatives at RTC. Responsibilities include marketing communications, navigating the agency landscape, new product campaigns, strategic planning and budget management. Will work closely with RTC global leaders to develop effective marketing campaigns. Will support the marketing efforts of North America and our global regions, in coordination with the commercial teams in those regions. Reviews and develops a variety of materials relating to marketing strategy, marketing communication, market research, storytelling and new product launches.
The Director will create innovative ideas that bridge web, creative, and digital media and communication to provide solutions that are based on client and consumer insight and in alignment with overall sales and business development strategies.
Under the direction of Global Product Services the Marketing Director will be accountable for:
- Leading the development and positioning of an integrated brand strategy, including market research, new product launches, and communication for business groups, and in coordination with regional commercial teams.
- Defining, articulating, and executing an integrated marketing program for RTC’s brand including: advertising, branding, promotions, PR, retail programs, digital marketing, merchandising, media initiatives and RTC’s website.
- Managing successful relationships with internal departments and external partners (Clients, Agencies, Media Co.).
- Creating a high performance marketing focus by influencing and mentoring a cross organizational team of Design, Account Management and Product Development functions.
- Developing and implementing, in conjunction with sales, effective marketing campaigns.
- Influencing design activities to ensure that product presentation and designs meet brand aspirations.
- Deep understanding of shopper marketing – have worked on either client side or at an agency where developed shopper insights, and shopper research were woven into marketing strategies.
- Ability to work on multiple independent strategic marketing initiatives with minimal supervision.
- Managing promotional activity for Ecommerce site, and working alongside V.P. of sales.
- Planning, preparing, and delivering presentations at trade shows, conferences and industry events and generating white papers on relevant topics. Responsible for event management from implementation through execution.
- Collaborating on budget/prioritization of the marketing spending. |
| Experience: |
- Minimum of 7 to 10 years of progressive experience in areas such as marketing communication, marketing at retail, marketing consumer products, etc.
- Global expertise – has worked with regions outside the US to influence work. Global travel required.
- PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Notes); and other applicable applications.
- Collaborative, versatile, candid, good listener with sensitivity to multiple styles and perspectives, and who is able to build and foster strong relationships with diverse constituencies.
- Creative and innovative in seeing new opportunities and open to constructive feedback.
- Hands on leader with a proven ability to work in an entrepreneurial, fast paced, and client centric environment.
- Storytelling - Via presentations and white papers this person needs to be able to tell stories that facilitate discussion and lead to an end-state vision of what’s possible.
- Passionate, committed and must possess the ability to create a sense of ownership and urgency .
- Well-developed verbal, written, management and facilitation skills. |
| Education: |
Bachelor’s degree in Marketing; MBA strongly preferred. |
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Tax Manager
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
The Tax Manager is responsible for compliance, planning, and audits of income tax, sales and use tax. This individual will also assist with the development of tax strategies, policies, and procedures.
Essential Duties and Responsibilities:
1. Manage the sales and use tax function to ensure all state and local returns and payments are filed timely and accurately.
2. Monitor changes in federal, state and, local tax legislation and rates, incorporate changes into monthly procedures and analyze impact on business.
3. Manage audits, including relationship with auditors, defending tax positions seeking diminished tax assessments.
4. Manage personal property deadlines and ensure that fixed asset information is analyzed for diminished tax basis opportunities.
5. Utilize expertise to facilitate strategic tax planning, achievement of business objectives, and suggesting tax saving opportunities.
6. Manage the completion of monthly accounting responsibilities including the reconciliation of tax accounts.
7. Support Company Tax Management with technical review and strategy for various business initiatives and transactions.
8. Coach team to respond verbally or via written communication in a manner that diminishes tax assessments. |
| Experience: |
- 10 or more years of experience in public accounting or internal tax department including global audits, compliance, and planning.
- Experience with privately held companies, preferably S- Corporations.
- Ability to explain complex finance/accounting concepts in layman terms to non-financial managers and Associates.
- Willingness to assume responsibility for key projects.
- Exceptional interpersonal and organization skills with high attention to detail.
- Proficiency in Microsoft products. |
| Education: |
B.S. in Accounting or Finance. Master’s Degree in Taxation. |
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Program Coordinator
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
BASIC FUNCTIONS:
This position assists the Store Ready Solutions (SRS) Group in managing various aspects of RTC’s proprietary product offerings. Working with all SRS Associates, this position will provide invaluable support including creating, analyzing and maintaining client planogram information, SRS sample product availability, SRS showroom and development lab maintenance, inventory management of promotional materials, support and tracking of promotional and marketing initiatives, maintenance of patent portfolio as well as creating and expediting inter-company work requests from shared corporate resources.
ESSENTIAL FUNCTIONS:
1) Create and analyze client planograms with the purpose of determining SRS product compatibility to help crystalize potential client sales opportunities.
2) Maintain SRS samples and coordinate shipments of parts and components per client or internal requests.
3) Maintain product sales kits and general presentation components.
4) Participate in set-up and maintenance of SRS trade show fixtures and displays for industry related conventions.
5) Work with SRS Associates to create work requests and coordinate projects internally from beginning to end. Includes working with estimating, design, engineering, model shop, MEs, shipping and account services. Track and monitor performance against formal product development plan.
6) Participate in coordinating and installing existing and development product category testing at client sites.
7) Work with Product Managers to assist with the production of promotional materials needed to support the SRS brand efforts and strategies.
8) Maintain RTC’s patent portfolio. Includes auditing invoices from patent attorney and flagging documents for action needed. |
| Experience: |
· Experience with planogram software, and proficient in MS Office products including Excel, Project and PowerPoint.
· Detail-oriented and organized, with the ability to manage multiple responsibilities and projects.
· Good communication skills.
· Must be able to travel when necessary to assist in installations at stores and/or tradeshows.
· Requires a minimal amount of supervision on work performed. |
| Education: |
College degree preferred, but not required. |
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Senior Industrial Designer
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
Basic Function
Develop new design concepts from verbal, client meeting, and creative requests. Complete design concepts for presentation to clients or internal review. Assist in following the concept through prototype and production with design support.
Essential Functions
- Create design concepts: thumbnail, line drawings, color sketches and/or renderings.
- Create assembly drawings – concept and/or actual.
- Create part drawings – concept, prototype and/or pricing.
- Manage the design of assigned projects and follow-up with account executives as to the status of projects.
- Coordinate project development: review projects with fellow Associates; direct drawing activity when needed; review drawings and analyze for function, design and fit; coordinate prototype activity; issue prototype request and copy drawings; coordinate outside vendor activity when needed; coordinate prototype delivery and shipping.
- CAD: Operation of main departmental design program, spreadsheets, e-mail, system network, system management and plotting/printing.
- Build low resolution prototypes and volume studies.
- Attend client meetings.
- Contribute to concept critiques.
- Ensure that design and presentation standards are maintained.
Secondary Duties
- Keep current on new designs and processes.
- Keep current on industry trends.
- Attend available seminars.
- Mentor junior designers.
- Design consulting – adding to projects not directly assigned to. |
| Experience: |
- Experience: Five to seven years in the design field, with relevant work.
- Skills: Mechanical mindset; must be able to work independently; extremely well organized; excellent interpersonal skills; able to juggle and set priorities; flexible; team player; problem solver; demonstrate initiative; basic engineering.
- CPU Skills: Proficiency in SolidWorks, Adobe Creative Suite and CAD required. Experience with 3D Max, VIZ, and/or SketchUp a plus. Working knowledge of Microsoft Office. |
| Education: |
Bachelor’s Degree in Industrial Design or equivalent |
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User Interface (UI) Designer
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
Basic Function:
This position will be part of a multi-disciplinary team creating innovative user interfaces (UI) for the company’s line of proprietary Android-based interactive touchscreen devices. The candidate will work closely with clients and the sales organization in the creation of application frameworks that will accomplish client goals. Will also work with software engineers within RTC to ensure they have application requirements and assets necessary to meet critical deadlines. This individual must be able to generate original concepts for each client while ensuring best practices are applied in all aspects of interface design. This position will manage multiple client and internal initiatives in a fast-paced environment.
Essential Functions:
· Work with clients to generate requirements for application functional intent
· Communicate and discuss client design intent to the team and programmers
· Create logic flow, demonstrating best practices for touchscreen navigation
· Develop UI for Android-based tablet applications
· Balance design communication between creative content and programming
· Provide efficient and timely responses to iterative design updates with clients
· Work with Software Engineers to develop standards in UI applications
· Documents and manages changes to application frameworks
· Illustrate 2D graphics for navigation design and visuals
Additional Functions:
· Develop best practices for application development
· Continue education in interactive design |
| Experience: |
· Minimum three years of experience in Graphic Design, Multimedia App. Development or related field
· Knowledge of web and app design
· Basic comprehension of brand guidelines
· Strong knowledge of Adobe software, specifically Illustrator and Photoshop with basic knowledge of After Effects
· Basic knowledge of creative workflow and file naming conventions
· Competency in design logic
· Must possess clear and concise verbal and written communication skills
· Use of MS Office and related programs
· Experience with client interface, diplomatic in getting project requirements information
· Work in a small team wearing several hats
· Self-starter; able to manage multiple responsibilities. Detail oriented, computer literate, organized, resourceful, good communicator, excellent team player. |
| Education: |
· Bachelor’s Degree in Fine Arts, Graphic Design, Media Arts or other design related area or equivalent experience. |
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Innovations Manager
| HR Contact: |
Jean Carlson |
| Email: |
jcarlson@rtc.com |
| Description: |
Identify and investigate new technologies, manufacturing processes and materials ("innovations") that may have application in retail stores. Develop relationships with universities and inventors and other creators of innovations so that we can better understand what is possible and, where appropriate, develop a working relationship that gives RTC access to the developed and/or developing technology. Work with RTC Associates to evaluate and test innovations and to apply them to RTC projects. Manage the creation of RTC's Innovation Showroom and ongoing submissions for display. Provide the leadership and oversight for populating a space in our Corporate Office with innovations that will inspire our Associates, clients and prospects. |
| Experience: |
- Strength in research and a healthy curiosity for pursuing the "latest and greatest"
- Accountable, responsible and proactive
- Thought leader
- Strong communication and interpersonal skills |
| Education: |
- Degree or relevant experience in Design, Business, Marketing, Market Research or Strategy |
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Receptionist
| HR Contact: |
Melissa Nolan |
| Email: |
apply@rtc.com |
| Description: |
Basic Function:
Present RTC in a positive manner by creating a superb first impression. Must have ability to multitask, good organizational skills and demonstrate good judgment when dealing with all internal and external clients. Will own the responsibilities that come with a front desk role in a corporate setting including demonstrating a high level of customer service.
Essential Functions:
· Operate the switchboard. Must have full understanding of all features of the switchboard in order to perform required duties.
· Greet all visitors and notify RTC Associates in a timely manner.
· Responsible for maintaining the badge system. Will have knowledge of the system’s functions in order to add new badge numbers for new hires and/or new situations that arise, modify as required and properly remove badge numbers when an Associate departs. Must ensure function/security of all door entries.
· Responsible for maintaining log for temporary badges to assure all badges are accounted for and returned each day.
· Responsible for updating Associate Directory in Lotus Notes so that it is always current, adjusting for new hires, transfers and departures. Also responsible for the accuracy of the data including correct spelling of all data, correct phone numbers, titles, locations, etc. Will take the initiative to ensure it is up-to-date and accurate.
· Must be able to multi-task to allow for regular duties as well as perform special assignments, i.e. mailings, LN activities (to include processing of addresses in LN), etc. accurately and in a timely manner.
· Must prepare GGOB slides bi-monthly based on direction/input from the GGOB Director. |
| Experience: |
· Prior experience in a corporate front desk setting.
· Intermediate in MS Office and Excel. Knowledge of NorthStar security system and Avaya phone system a plus.
· Professional appearance, comfortable using an intercom/paging system, reliable, ability to effectively multi-task, excellent phone and interpersonal skills, positive attitude. |
| Education: |
High school diploma or equivalent. |
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